Appointments

Urgent appointments

Urgent appointments are released daily. To request an urgent appointment please:

  • Phone us on 020 7881 5267, Monday to Friday from 8am to 6:30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6:30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointment in the next 7 days:

Our registered patients can use our Online GP System (SystmOnline) to book an appointment, request repeat prescriptions, or view their summary

SystmOnline

Login to Online Services
Register for Online Services

Non-urgent advice: Notice

To use this service, patients will need to request a username and password in person at the surgery.

  • Phone us on 020 7881 5267, Monday to Friday from 8am to 6:30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6:30pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

Appointments by phone can be more flexible and often means you get help sooner.

Non-urgent advice: Notice

Visiting consultants attend the surgery to see in-house referrals and our GPs have developed close links with consultants in local NHS hospitals. This facilitates the planning of out-patient treatment and hospital admissions and discharges.

Cancelling or changing an appointment

To cancel your appointment please phone us on 020 7881 5267, Monday to Friday from 8am to 6:30pm

If you need help when we are closed

  • Outside of Practice opening hours (non emergency) call 111.
  • In an emergency dial 999.

Non-urgent advice: Out of Hours

London Central & West Unscheduled Care Collaborative are responsible for the out of hours service for our practice population. When the practice is closed, patients should dial 111 if they require medical help or advice and its not urgent enough to call 999.
NHS 111 operates 24hrs a day, 365 days of the year and is free to use from either a landline or mobile telephone.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone
  • if you have any other access or communication requirements

Home visits

If you are unable to physically attend the medical centre, with or without arranged support, please contact the medical centre to discuss with one of our clinical team for them to assess whether a home visit will be required.